🥖 Padaria Brasil

Cafe Brazil Bakery, Inc.

SMS Consent & Opt-In Information

This page describes how customers provide consent to receive SMS delivery notifications from Padaria Brasil and Cafe Brazil Bakery.

📱 Program Overview

Program Name: Padaria Brasil Delivery Notifications

Brand: Padaria Brasil / Cafe Brazil Bakery, Inc.

Purpose: SMS notifications for delivery order status updates

Message Types: Order confirmation, driver assignment, delivery status, completion notifications

Message Frequency: 1-4 messages per delivery order (only when customer has an active delivery)

✅ How Customers Provide Consent

💻Method 1: Online Ordering (Plento)

Customers provide express consent to receive SMS delivery notifications when placing orders through our online ordering platform at:

https://padaria-brasil.order.plento.io/checkout

At checkout, directly above the "Place Order" button, customers see the following consent disclosure:

"By placing your order you agree to the terms and conditions of Padaria Brasil and Plento. You also provide consent to receive order updates by email and SMS."

Screenshot of Checkout Page:

Plento Checkout showing SMS consent text above Place Order button

Actual screenshot of checkout page showing consent disclosure above the "Place Order" button

How consent is obtained:

The consent text is displayed prominently on the checkout page
The disclosure appears directly above the green "Place Order" button
By clicking "Place Order" and completing their purchase, customers expressly consent to receive SMS delivery notifications
No order can be placed without viewing this consent disclosure

🏪Method 2: In-Store Verbal Consent

When customers place delivery orders in-store at our physical locations, our staff follow this process:

Staff asks: "Can we send you a text message when your delivery is on the way?"
Customer provides their phone number and verbal confirmation
Staff records the phone number for delivery notifications

Customers who do not wish to receive SMS notifications can decline, and their order will still be processed without SMS updates.

📞Method 3: Phone Orders

When customers call our store to place delivery orders:

Staff collects the customer's phone number for delivery coordination
Staff informs the customer: "We'll send you a text message when your order is on the way"
Customer confirms their phone number for SMS delivery updates

Consent is obtained during the phone conversation before the order is confirmed.

📋 Required Disclosures

Message & Data Rates

Message and data rates may apply. Please contact your wireless carrier for details about your text messaging plan.

Opt-Out Instructions

You can stop receiving SMS messages at any time:

Reply STOP to any message to unsubscribe from all delivery notifications.

After opting out, you will receive a confirmation message and will no longer receive delivery SMS notifications from Padaria Brasil.

Help & Support

Reply HELP to any message for support information, or contact us directly:

Phone: (508) 872-8698
Email: contact@cafebrazilbakery.com

⚠️ Important Notice

Consent to receive SMS notifications is not required as a condition of purchase. Customers who do not wish to receive SMS notifications can contact us directly to place orders without SMS updates.

🔒 Privacy & Data Protection

Your phone number and personal information are protected under our Privacy Policy. We do not sell, rent, or share your information with third parties for marketing purposes.

SMS messages are sent solely for delivery-related communications. You will never receive promotional or marketing messages through this program.

📍 Business Information

Legal Entity: Cafe Brazil Bakery, Inc.

DBA: Padaria Brasil, Cafe Brazil Bakery

Address: 165 Concord Street, Framingham, MA 01702

Phone: (508) 872-8698

Email: contact@cafebrazilbakery.com

Hours & Location

Location

Open Hours